Returns & Exchanges

At Vape Batt, we stand behind the quality of our electronics and hardware with a hassle-free 30-day return policy for unused and defective items. Our goal is to ensure you have the best possible experience with your power supplies, vaporizers, and accessories.

Return Process

• 1.
  Initiate a Request

  Contact our support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the item in its original packaging including all charging cables, manuals, and accessories to ensure a full refund or exchange.

• 3.
  Ship the Product

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technical team inspects the device for defects or condition, we will process your refund or ship your replacement within 3 to 5 business days.